800-431-3429 ccork@compassengr.com

Select Service

  • Priority Response Next Day Telephone
  • Priority Response 7 Day On-Site
  • Technical Help Line
  • 2 Preventative Maintenance
  • Labor Included
  • Travel Included
Contact Us

Preventative Maintenance

  • Priority Response Next Day Telephone
  • Priority Response 3 Day On-Site
  • Technical Help Line
  • 2 Preventative Maintenance
  • Discounted Labor and Travel
Contact Us

Additional Options

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CE Support

CE Support offers 24hr/365 days/yr phone support. This provides for a maximum of one hour phone response and unlimited phone support in emergency situations. This is extremely valuable to customers with 24 hour operations and no backup instrumentation.

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CE Remote

CE Remote provides for remote access to your spectrometer and software by a qualified service representative for remote software and hardware diagnostics.

Personalized Response

CEC is dedicated to meeting your response requirements. CEC not only provides a main office number to log in your support requirements but provides its customers with the cell phone number of each of its engineers and support staff to provide rapid response and ease of mind.

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Spectometry Upgrades

CEC is dedicated to meeting your response requirements. CEC not only provides a main office number to log in your support requirements but provides its customers with the cell phone number of each of its engineers and support staff to provide rapid response and ease of mind.

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Guaranteed Uptime

Premier Service Customers are guaranteed a minimum of 95% availability of their spectrometer. CEC has confidence in its engineer’s ability to keep your spectrometer operating at peak efficiency. We back this up with our uptime guarantee.